Building Insurance Claims Services
C W Johnson Limited Chartered Surveyors provide expert support for building insurance claims, assisting homeowners, landlords, commercial occupiers, and insurers with claims arising from a wide range of perils. Our services are delivered in accordance with RICS professional standards, providing independent, accurate, and actionable advice throughout the insurance claims process.
Comprehensive Damage Assessment
We carry out thorough inspections to assess the extent and cause of property damage resulting from insured perils, including:
Fire and smoke damage
Flooding and water ingress
Lightning strikes and electrical damage
Storm, wind, or impact damage
Subsidence, landslip, or other structural issues
Vandalism or accidental damage covered by insurance
Our reports provide clear, detailed, and evidence-based records of the property’s condition, including photographic documentation and annotated findings.
Insurance Claims Support
We assist clients in preparing, submitting, and negotiating claims to insurers, ensuring that:
Damage is accurately recorded and quantified
Remedial works are justified and costed
Claims are supported by professional, independent evidence
Timelines and compliance requirements are clearly defined
Remedial Works Advice and Supervision
Where appropriate, we can help implement a professionally supervised scheme of works to repair or reinstate the property, liaising with:
Private homeowners
Commercial occupiers
Contractors and insurance companies
This approach ensures a practical, cost-effective, and high-quality restoration that meets professional and insurer standards.
Risk Mitigation and Ongoing Support
We provide guidance to reduce future risk and protect property value, including:
Temporary works and protective measures during claim handling
Advice on structural, waterproofing, or fire safety improvements
Recommendations for ongoing maintenance and monitoring
Reporting
All claims assessments and reports are professionally prepared, clear, and suitable for submission to insurers, legal advisors, and property stakeholders. Reports provide a defensible record of damage, cause, and recommended remedial works.
-
What is a building insurance claim?
A building insurance claim is a formal request to an insurer for compensation following damage to a property caused by events covered under a buildings insurance policy. Typical perils include fire, flood, lightning, storm damage, subsidence, accidental damage, and vandalism.
What types of properties can you assist with?
We provide support for residential, commercial, and mixed-use properties, including houses, flats, blocks of flats, offices, retail units, industrial buildings, and large estates.
What does C W Johnson Limited do for insurance claims?
We provide comprehensive professional support, including:
Inspecting and assessing the extent of damage
Identifying causes and documenting the condition of the property
Preparing detailed, evidence-based reports
Advising on remedial works and costings
Supporting submission and negotiation of claims with insurers
Coordinating with contractors and insurance companies to implement repairs
Which types of damage can you assess?
Our surveys cover all standard building insurance perils, including:
Fire and smoke damage
Flooding and water ingress
Lightning strikes and electrical damage
Storm, wind, or impact damage
Subsidence or landslip
Accidental or vandalism damage
Can you supervise the repair works?
Yes. Where appropriate, we can assist in putting in place a professionally supervised scheme of works to repair or reinstate the property, ensuring that repairs are practical, cost-effective, and compliant with professional and insurance standards.
How quickly can claims be handled?
Timescales depend on the extent of damage, complexity of the claim, and insurer requirements. Our Chartered Surveyors aim to provide prompt inspections and clear, actionable reports to help progress claims efficiently.
Do you provide reports suitable for insurers?
Yes. All reports are professionally prepared, detailed, and clearly presented with annotated photographs, drawings, and recommendations. Reports are suitable for submission to insurers, legal advisors, and other professional stakeholders.
-
C W Johnson Limited Chartered Surveyors is a RICS-regulated practice. All services are provided in accordance with the RICS Global Professional and Ethical Standards, relevant RICS professional statements, and applicable guidance notes ensuring that our services are delivered with integrity, independence, and a commitment to best practice. Clients can be confident that our advice is professional, transparent, and compliant with current RICS guidance.
The information provided on this website is for general guidance only and does not constitute specific professional advice. Formal advice will only be provided following receipt of written instructions and confirmation of agreed terms of engagement.
Any opinions expressed are based on information available at the time of instruction and may be subject to change as further information becomes available or circumstances alter.
No responsibility is accepted to third parties who rely on information contained on this website without our prior written consent.
C W Johnson Limited Chartered Surveyors operates a formal Complaints Handling Procedure in accordance with RICS requirements. Details are available on request.
Professional Indemnity Insurance is maintained in accordance with RICS regulations.